CANCELLATION POLICY
Provider of accommodation will not charged any cancellation fee during cancellation of the accommodation´s order only in case of unforeseeable events (so-called "force majeure events).
Cancellation fee will not be charged when the stay will be cancelled by accommodation provider.
In the event of early termination or interruption of stay without fault of the Provider, there is no obligation to reimburse the cost of stay, or its proportion. The Provider may, however, with regard to particularly serious reasons, proceed differently from this provision.
Cancellation terms are applied to cancellation of reservation by the Client.
Cancellation of order can only be done in written form on e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Accommodation provider is entitled to charge cancellation fees for orders /reservations within further conditions:

  • If the order is cancelled at the time of stay from 20 to 10 days (inclusive) before the arrival mentioned in a written order, the cancellation fee amount equal to 50% of the total price.
  • If the order is cancelled on the day of arrival mentioned in a written order if there is no entry in this day ever, the cancellation fee amount equal to 100% of the total price.

 

If a Client arbitrarily cancels part of the stay or does not use any of already paid services, there is no possibility to ask the financial compensation for it.

In case when customer fails to begin the accommodation on agreed day, the cancellation fee is 100% of total price of accommodation.